Connected elevators, AI-assisted lobby screening, delivery robots that ride the lift on their own, and indoor wayfinding: 25 real, currently sold products that move visitors, staff and parcels through buildings. It's an unranked list, so filter by segment or by the maker's home country. Performance figures such as "up to 50% shorter waits" are the makers' own claims.
Pictured: KONE’s DX Class connected elevators, from the connected elevators segment.
| Product | Maker | Segment | Country | Notable feature |
|---|---|---|---|---|
| DX Class elevators | KONE | Connected elevators | Finland | Built-in connectivity and open APIs as standard, linking lifts to access control and delivery robots[1] |
| 24/7 Connected Services | KONE | Connected elevators | Finland | Live equipment data used for predictive maintenance, flagging faults before a breakdown[1] |
| Gen3 elevator (Otis ONE) | Otis | Connected elevators | United States | Otis ONE IoT platform built in, with 24/7 health monitoring and APIs for robot, voice and gesture calls[2] |
| PORT destination dispatch | Schindler | Connected elevators | Switzerland | Riders pick a floor by touchscreen, card or phone and get a car assigned; claims up to 50% shorter waits[3] |
| BuilT-In Robot Service Connection | Schindler | Connected elevators | Switzerland | API that lets robots call lifts, pick floors and read lift status over Wi-Fi, 4G or 5G[3] |
| MAX | TK Elevator | Connected elevators | Germany | Cloud-based, machine-learning predictive maintenance; claims up to 50% less downtime[4] |
| Ville-feuille robot mobility support | Mitsubishi Electric Building Solutions | Connected elevators | Japan | Calls lifts and holds doors for robots, and also passes them through security gates[5] |
| Urban Ace HF Mirai | Hitachi | Connected elevators | Japan | On sale since April 2026, with robot interoperation and touch-free hailing from a smartphone[6] |
| Envoy Visitors | Envoy | Lobby & access | United States | Visitor pre-registration, ID scanning, block lists, badge printing and host alerts[7] |
| Eptura Visitor (formerly Proxyclick) | Eptura | Lobby & access | United States | Syncs visitors with access control and issues QR codes for entry; works in 30+ languages[8] |
| Evolv Express | Evolv Technology | Lobby & access | United States | Touchless weapons screening with sensors and AI, so visitors can walk through without stopping[9] |
| Rock X | Alcatraz AI | Lobby & access | United States | 3D facial authentication instead of a badge, plus real-time tailgating alerts[10] |
| Avigilon Alta (formerly Openpath) | Motorola Solutions | Lobby & access | United States | Cloud access control with mobile credentials and touchless "Wave to Unlock"[11] |
| SwiftReader | Swiftlane | Lobby & access | United States | Face recognition, mobile, card, PIN and video intercom combined in one door reader[12] |
| Butlerbot W3 | Keenon Robotics | Delivery robots | China | Four lockable compartments and a 20 kg payload; calls and rides the elevator by itself[13] |
| FlashBot | Pudu Robotics | Delivery robots | China | Two to four modular compartments, and opens doors and rides lifts over IoT links[14] |
| Relay+ | Relay Robotics | Delivery robots | United States | Rides elevators on its own; the company was formerly Savioke, a pioneer of hotel robots[15] |
| JEEVES | Robotise | Delivery robots | Germany | A roaming minibar with four drawers that its maker says can replace up to 300 in-room minibars[16] |
| Servi Lift | Bear Robotics | Delivery robots | United States | M2MTech elevator link that works with Otis, TKE, KONE, Mitsubishi, Hyundai and Schindler lifts[17] |
| RUN / UP hotel robots | Yunji Technology | Delivery robots | China | In use in more than 30,000 hotels; Yunji listed in Hong Kong in October 2025[18] |
| RICE | Rice Robotics | Delivery robots | Hong Kong | Works with building lifts and turnstiles through APIs, as at Hong Kong's CITIC Tower[19] |
| Pointr Maps (MapScale) | Pointr | Wayfinding | United Kingdom | AI turns floor plans into interactive maps; blue-dot navigation in 3,000+ venues[20] |
| Mappedin | Mappedin | Wayfinding | Canada | Indoor maps for web, mobile and kiosks covering 10+ billion sq ft in 86 countries[21] |
| Mapsted | Mapsted | Wayfinding | Canada | Indoor positioning with no hardware (no beacons or Wi-Fi), accurate to about 1–5 m[22] |
| Situm | Situm Technologies | Wayfinding | Spain | Combines phone sensors with magnetic, Wi-Fi and Bluetooth signals; in use in 5,000+ buildings[23] |
No matching rows.
KONE launched DX Class in late 2019 and called it the world's first elevator series with built-in digital connectivity as standard. Each car is connected to KONE's cloud from day one. Open APIs let building owners plug in third-party apps, destination control, access systems and delivery robots, and owners can switch on extras such as 24/7 Connected Services predictive maintenance remotely.[1]
PORT, short for Personal Occupant Requirement Terminal, was unveiled in 2009. It replaces the up/down button with a destination request made at a lobby terminal, by RFID card or by smartphone. The system weighs that trip against every other call in the building before assigning a car, and Schindler says this can cut both waits and total trip times by up to 50%. Its BuilT-In API now lets robots use the same system, and Rice Robotics' robots ride PORT-controlled lifts at Hong Kong's K11 Atelier.[3]
Hitachi's next-generation standard elevator went on sale in Japan in April 2026. It was built for the "smart building era": it can work with service robots doing delivery, cleaning and security rounds, and riders can hail it without touching anything by authenticating on a smartphone. It also links into Hitachi's BuilMirai building-services platform.[6]
Evolv Express is a dual-lane, walk-through screening system that uses sensors and AI to tell everyday items like phones and keys apart from guns and knives, so visitors don't have to empty their pockets. Evolv says more than 9,000 units are in use at schools, stadiums, offices and cultural venues. The U.S. FTC challenged some of its marketing claims in a 2024 settlement, a reminder that accuracy figures in this segment are vendor-reported.[9]
A door-side reader that uses 3D facial authentication instead of a badge or PIN. It also watches the doorway itself: if someone unauthenticated follows an authorized person through, it flags them as a tailgater, logs a still photo to the access control system and can now give a spoken audio alert. It connects to standard Wiegand or OSDP panels.[10]
An enclosed delivery robot for hotels, offices and apartments. It has up to four lockable compartments and carries 20 kg of room-service orders, amenities or parcels to a guest's door. It calls the elevator, boards, rides and gets off by itself, and runs up to about 12 hours per charge. Keenon has partnered with Wyndham Hotels on deployments.[13]
Pudu's building-delivery robot handles the "last meter" in multi-story properties, carrying items in two to four modular compartments. It connects to building systems over IoT to call lifts and open automatic doors. In Japan, Pudu and Nippon Otis carried out a cloud-integration project that let FlashBot ride Otis elevators with no staff help.[14]
London-based Pointr makes indoor "blue dot" navigation. Its MapScale engine uses AI to turn static floor plans into interactive maps and automatically detects more than 90% of a plan's features. It handles multi-level floor detection and switching between indoor and outdoor routes. Pointr says its maps run in over 3,000 venues, and Siemens resells the technology for smart offices.[20]